The other day my friend Pete Ashton posted an article in which he declared he was no longer a Social Media Consultant. Sort of.
Or rather, it’s not that he’s no longer doing what he’s been doing for a living for the last couple of years to go and do something else, rather, that – cutting a long story short – he’s not going to be describing himself as such any more.
Those of us who’ve been doing this thing for ages (especially those of us who have been doing it since long before the term was coined) have never been particularly comfortable with the term ‘social media’, but we’ve grudgingly accepted it on the grounds that it doesn’t cause share prices to tumble on the stock market, nobody’s harmed by it, and the horses aren’t frightened by it. And nobody’s been able to think of anything better that’s caught on in a snappy way. Myself, I thought the term collaborative media might have legs (since that better describes what we do), but nobody else has nailed their colours to that mast.
Anyway, part of the point Pete makes is that whilst it was an OKish term for a while, it has now become polluted, as the PR people and the Marketeers and the all the other people have moved in thinking they need to have a ‘social media strategy’ for their organisation, fundamentally missing the point about what social media is. It’s media, that’s social – that’s collaborative, interactive, and conversational. You’re having a conversation with your audience, not making a speech to them – and in a conversation you listen and respond, not just talk. And the ‘professionals’ moving in singularly fail to realise this – they want to have a Twitter feed, but want to have every post to their Twitter feed signed off by a manager before it goes out!
Some time after Pete published his article, he posted to Twitter giving a real-world example of why he wrote his post:
Only a year ago, the conventional wisdom was that blogs were dead and microblogging would soon replace them. Twitter was supposed to kill blogs because it’s so much simpler to publish one sentence fragment at a time rather than whole thoughts bunched together into what is known in the trade as ‘paragraphs’.
It beggars belief how anybody writing for what’s supposed to be a respectable technology blog could possibly think that.
To think that Twitter might have killed blogging because it’s easier to publish a sentence than it is to publish a collection of paragraphs is like saying that crisps might kill tartiflette because it’s easier to get a packet of Walkers than it is to get hold of Reblochon cheese. If I post to Twitter, it’s not because it’s ‘easier’, it’s because it’s frankly silly of me to log into WordPress and faff about trying to come up with at least 200 hundred words for a narrative just to say that the water level of the canal by the NIA is quite high.
Admittedly, myself and my friends have often commented to each other how we all seem to be blogging less since we’ve been using Twitter more – but that’s not in the sense of microblogging killing fullblogging, it’s in the sense of a combination of the way we’ve repurposed our use of Twitter itself, and also that we send the appropriate communication to the appropriate channels. When I write an article here, I’m writing for the world and aware that some of my friends will be reading. When I write a post to Twitter, I’m writing for my friends and aware that some of the world will be reading. It’s as simple as that, and it’s not a competition.
So there.
(Pete’s article also raised a couple of other interesting resonances for me which I may well write about in a future post)